Payment & Security
Accepted payment methods
- Credit and debit cards
- Digital wallets (PayPal, Apple Pay, Google Pay, Shop Pay)
- Buy now, pay later (e.g. Afterpay, Zip)
Currency
All prices are displayed and charged in Australian Dollars (AUD).
Payment security
All payments are processed through secure, encrypted channels. We maintain PCI DSS compliance with payment card industry standards, and sensitive payment information is never stored on our servers.
Fraud prevention
Transactions are monitored for fraud. Suspicious orders may require additional verification, and flagged payments are held until verification is complete.
Third-party processors
Payments are handled by Shopify Payments and other trusted providers. By checking out, you also agree to the relevant third-party provider's terms (e.g. PayPal, Afterpay).
Contact
Vellhaven
Warehouse: 11 Antares St, Southern Cross WA 6426, Australia
Email: info@vellhaven.com
Support hours: Monday–Sunday, 08:00–18:00
